Resume

A web development, business intelligence (BI), and information technology (IT) professional with over fifteen years in web application development and five years in healthcare seeking new opportunities.

PROFESSIONAL EXPERIENCE

WEB SERVICES MANAGER

Penn Medicine Lancaster General Health

Web Services division, supporting digital marketing and web technology initiatives for the entire hospital system.

Planned, lead and managed consumer-facing website build projects. Maintained multiple Windows VM web servers running IIS 7.

• Lead a diverse team of Content Editors, Develepors, Web and QA Specialists, facilitating a variety of system-wide initiatives including content and social media, application development, and analytics.
• Planned, launched and maintained lancastergeneralhealth.org, a Sitecore CMS based C#/ASP.NET website with Find-a-Doctor search, physician ratings, location finder, and event management.
• Maintained lghealthhub.org, built utilizing the MVC5 framework, knockout.js, responsive CSS, supported by a custom content API.
• Lead, executed, and completed the process of migrating over !) database_driven websites from Rackspace to Azure
• Collaborated with the Marketing department to scope web project specifications, deliverables, and to ensure project milestones are met.

AVP, DIGITAL PROJECT MANAGER

Star Group, Philadelphia, PA

A full service advertising agency specializing in digital design, public relations, SEO, and interactive development (clients included: Teva Pharmaceuticals, CradlePoint, Pilot Freight, Saint Clare’s Health System, and American Red Cross).

Planned, lead and managed website build projects, maintained LAMP server environment with over 40 client hosted websites, assisted with marketing initiatives, RFP development, technical specifications, and client correspondence. Designed, developed and launched BI analytical dashboards to measure and monitor client's campaign success.

• Lead PM for Teva Pharma properties, including Qvar, qvar.com, ProAir asthma inhaler myproair.com and sister sites with a concentration on HTML5, CSS3, jQuery mobile and responsive themeing.
• Launched CradlePoint’s corporate website cradlepoint.com leading to a rise in daily unique visits by 23% and a drop in average bounce rate from 60% to 45% in the first quarter. Implemented web updater for router product updates resulting in real-time seamless router firmware updating.
• Built and launched vimovo.com, used to treat symptoms of osteoarthritis, rheumatoid arthritis, and ankylosing spondylitis, with emphasis on responsive themeing.
• Directed development and maintenance for Saint Clares digital presence saintclares.org and sister sites, utilizing the Silverstripe CMS. Conceptualized and developed real-time, automated hospital wait times button displayed on Saint Clare's websites through scheduled tasks and XML.
• Planned, developed, and launched business intelligence dashboards to analyze agency goal tracking and campaign success.

WEB DEVELOPER

ENET Advertising, Inc., West Chester, PA

A digital-first advertising firm that promotes companies through brand positioning, site traffic, SEO & SEM. Organized and facilitated web development projects and client advertising campaigns collaborated with CEO on the vision and corporate leadership direction for a strategic business unit, managed web server and code along with accounts receivable and accounts payable and participated in client meetings to address needs as necessary and negotiate service contract terms and prices.

• Directed web development projects, client marketing campaigns, and positively impacting all facets of corporate operations.
• Lead programmer for the development of enetez.com (portal website) where our efforts resulted in traffic increase of over 75% in only an 18 month period.
• Developed, managed and launched wanamakertickets.com which was a local ticket company that wanted to increase its customer reach and online presence by teaming up with enetez.com.
• Established professional relationships with key leadership which lead to successful and sustained partnerships.

IT SUPPORT

Academic Computing Center (West Chester University), West Chester, PA

Computer center technical support for students and faculty while attending school on a full-time basis.

Provided hardware, software and web support through phone and direct customer service, teamed with management and fellow interns to supervise technical training sessions, and trained new interns, while updating intern guidelines and maintenance for computer labs.

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EDUCATION

West Chester University, West Chester, PA

Bachelor's Degree – Business Administration

SKILLS

Qlikview BI | Drupal | Silverstripe | Wordpress | Adobe Creative Suite | Microsoft Office Suite PHP | HTML | CSS | ASP.NET / C# | JavaScript / AJAX | GIT

Notable Events: SXSW 2014, Drupaldelphia, Wordcamp, DevCon 2013, PANMA